Accessibility Statement

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA across ivorywhisper.com. Accessibility is considered at every stage of our design, copywriting, photography and engineering work.

• Maintain sufficient colour contrast across our palette.
• Provide descriptive alternative text for photography.
• Ensure keyboard navigation reaches all interactive elements.
• Use semantic HTML and ARIA where appropriate.
• Support screen readers across product, cart and checkout flows.
• Avoid auto-playing audio and time-limited interactions.
• Review accessibility regularly as the site evolves.

We rely on third-party services (such as our checkout and payment providers) whose accessibility we cannot fully control. Where we identify a barrier, we work with the provider or build an alternative path. If you encounter a barrier, please tell us — we treat every report seriously.

If any part of the site is difficult for you to use, our atelier team can take orders, arrange fittings and answer questions by email, phone and video appointment. Contact access@ivorywhisper.com.

We welcome feedback on the accessibility of ivorywhisper.com. If you encounter difficulty, please describe the page, the barrier, and the assistive technology you use, and write to access@ivorywhisper.com. We aim to respond within 5 working days.